Extract the contents of the .zip file. This option applies to Windows client devices. If you are an IT Admin with access to the Microsoft 365 Admin Center, and you want step-by-step guidance on how to manage organization-owned or bring-your-own-device (BYOD) mobile devices and applications, be sure to review the Intune setup guide. If your device OS is Windows 10, could you try the following steps, 2. It's the easiest way to integrate the cloud (Intune) with your on-premise Configuration Manager setup. If you're moving to Microsoft 365 from an Office 365 subscription, your users and groups are already in Azure AD. Tell your users to try upgrading to Android 6.0. My account was the only one impacted as other admins could connect just fine. The maximum number of seats allowed for the account has been reached. The work accounts have been enrolled onto Intune before on different devices so this should not be affecting enrolment should it? Everything works smoothly afterwards. That seems to have fixed the problem. If you use Windows Server OSs, such as Windows Server 2016, then don't use this option. Currently, a default AD FS server or WAP - AD FS Proxy server installation sends only the AD FS service SSL certificate in the SSL server hello response to an SSL Client hello. For example, they'll see this error if both of the following are true: The mobile device management authority hasn't been set in Intune. If you want to prevent specific platforms, then create a restriction. Could you also check azure itself it is already registered? Change the directory to the folder with the script you want to run. The clock on the client computer isn't set to the correct time. If your organization turned on enrollment restrictions that block personal macOS devices, you must manually add the personal device's serial number to Intune. Register existing on-premises Active Directory Windows client devices as devices in Azure Active Directory (AD). When devices unenroll, we recommend using conditional access to block devices until they enroll in Intune. As a global administrator, you can assign roles to users, such as Help Desk operator, Application Manager, Intune Role Administrator, and more. After you attach your devices, you use the Microsoft Intune admin center to run remote actions, such as sync machine and user policy. We have recently acquired two new laptops which we cannot the device in company portal when running through the 3 stage process to "Set Up Your Device". The user must remove one of their currently enrolled mobile devices from the Company Portal before enrolling another. Hello, Navigate to https://portal.manage.microsoft.com and try to install the profile when prompted. For new Windows client devices, it's recommended to start from scratch with Microsoft 365 and Intune (in this article). Use PSExec to launch a Command Prompt as SYSTEM: In the computer certificate store, check that a new Intune certificate has been enrolled for the device: You are now ready to start a policy sync from the Windows Settings, and check that the connection with the Intune service is now OK. Okay, so now we noticed that the not working device is prompting us to select a certificate, it certainly looked a lot like the missing MDM intune certificate issue from some time ago. The mobile device type that you're trying to enroll isn't supported. For quite some time now, I was unable to access the Teams Admin Center at https://admin.teams.microsoft.com. Follow the wizard prompts to export or save the public key of the parent certificate to the a file location of your choice. After many lost hours, we have finally found a solution to this problem. Run the export script. can't connect to the Intune service. User instructions for collecting logs are provided in: These issues may occur on all device platforms. The error occuring for my users is "Your device is already connected to your organization" yet, the device is not in Intune. Too many mobile devices are enrolled already. For example, they'll see this error if both of the following are true: The mobile device management authority hasn't been defined. Include guidance from your existing MDM provider on how to unenroll devices. Hi@rconivI would really appreciate your digging. Are you sure you want to create this branch? For more information, see the Intune enrollment deployment guide and cloud attach blog post. app it says it hasn't been set up for corporate use. Verify that your account and subscription to Intune is still active. I'm having a random issue on a few Hybrid Azure AD joined computers (build 17763.253 and below) using Autopilot, the Company Portal app does not display any available app and instead throws an error message"This device hasn't been set up To view your account settings, sign in to your account. Tell the user to restart the enrollment process. Configuring the Role Policy: Navigate to Policy Management After you've wiped the blocked devices, you can tell the users to restart the enrollment process. Just go to All settings > Accounts > Access work or school, select your corporate account and click Disconnect. Changing MAM from All to None, unmanaging the devices currently in AAD, then adding them again via the Company Portal store app. Active Directory enables this endpoint by default. We will use the PSExec tool for that purpose. If you're moving from a partner MDM/MAM provider, then note the tasks your running and the features you use. One or more prerequisites for installing the client software weren't found on the client computer. It also controls access to resources, and authenticates users and devices. On theLet's get you signed inscreen, type your email address (for example, alain@contoso.com), and then selectNext. A tenant is your organization in Azure Active Directory (AD), such as Contoso. OKay that's a good explaination indeed.. Do you still have access to test some stuff on these devices?Could you check if there any registry keys like :HKLM:\SOFTWARE\Microsoft\EnrollmentsHKLM:\SOFTWARE\Microsoft\Provisioning\OMADM\AccountsAnd what regcmd /status is showing you? There is a way to manually re-enroll your Windows 10 PC without loosing all the current configuration and apps deployed by Microsoft Intune. Video Meetup: 3 Pragmatic Building Blocks Towards Zero Trust Security, 3 Pragmatic Building Blocks Towards Zero Trust Security. Download Android Device Policy. Issue: Users receive a Company Portal Temporarily Unavailable error on their device. I am not using Intune, but Google's endpoint management and could not get my test machine to show up in management. (Each task can be done at any time. I'm lost as to a solution. Intune has been set as the mobile device management authority. You can create device groups when you need to run administrative tasks based on the device identity, not the user identity. Note the value in the Device limit column. Otherwise, your-domain.onmicrosoft.com is automatically used for the domain. You can verify that the user's UPN matches the Active Directory information in the Microsoft 365 admin center. Intune uses the same Azure AD, and can use the existing users and groups. there's a temporary outage with Apple services, or. Important: this menu is not available on Windows 10 / Windows 11 multi-session edition for Azure Virtual Desktop. Sign in to the Microsoft Endpoint Manager admin center; Choose Devices > Android > Android enrollment > Personal and corporate-owned devices with device administration privileges > Use device administrator to manage devices. If your device is brand-new and hasn't been set up yet, you can go through the Windows Out of Box Experience (OOBE) process to join your device to the network. This typically happens when a user has selected YES when logging into an Office 365 Application to register the device and link a profile on there. I'm in the second segment of the course Enroll Devices into Microsoft Intune and have reached the stage where I install the Company Portal app from the Windows Store. Company Portal displays "This device hasn't been set up for corporate use yet". Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Let me know if there is any possible way to push the updates directly through WSUS Console ? I have no idea if my fix will translate to a fix for you. Run company portal and login with the user i just logged in as. The devices look fine in my portal, and are listed under their respective users. However, the problem with this is that all data and configuration pushed by Microsoft Intune will be deleted from the PC. But working in tandem? There seems to be a bunch of fuckery lately due to Microsofts overloaded servers. can't connect to the Intune service. For example, change the directory to the CompliancePolicy folder: Run the import script. By default, all device platforms can enroll in Intune. 8: Configure devices - Set up profiles that manage device settings. These profiles use settings exposed by Apple, Google, and Microsoft. Devices are being shown in Azure AD but not in intune. In the Server Address box, enter your ADFS servers FQDN (IE: sts.contso.com) and click Check Server. https://social.technet.microsoft.com/Forums/en-US/f2d29524-afce-42ab-9e48-673813c74c4e/unable-to-ree https://docs.microsoft.com/en-us/azure/active-directory/devices/faq, https://call4cloud.nl/2021/04/alice-and-the-device-certificate/, https://call4cloud.nl/2022/09/intune-the-legend-of-the-certificate/. Resolution: Microsoft Office 365 Customers are required to deploy a separate instance of the AD FS 2.0 Federation Service for each suffix if they: A rollup for AD FS 2.0 works in conjunction with the SupportMultipleDomain switch to enable the AD FS server to support this scenario without requiring additional AD FS 2.0 servers. I really hope this has helped you.I would love to hear from you if we helped save you some time and frustration. When you're satisfied with the first phase of migrations, repeat the migration cycle for the next phase. Most existing Configuration Manager customers want to keep using Configuration Manager. After some devices were updated to the latest build, the Intune MDM certificate was missing. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. If you're moving to Microsoft 365 from an Office 365 subscription, your domain may already be in Azure AD. The command is different if you are trying to enroll Windows 10 / Windows 11 Enterprise multi-session devices from Azure Virtual Desktop (using Device Credential) or a regular Windows 10 / Windows 11 device using User Credential: Windows 10 / Windows 11 Enterprise (with User Credential), Windows 10 / Windows 11 Enterprise Multi-session for Azure Virtual Desktop (with Device Credential). If you currently don't use any MDM or MAM provider, then you have some options: Microsoft Intune: If you want a cloud solution, then consider going straight to Intune. We also need to clean up its tasks and remove the folder. Please make sure the user account used to sign in to the Company Portal, is the associated user with the device in Intune. Windows 10 / Windows 11 Enterprise (using User Credential), Windows 10 / Windows 11 Enterprise Multisession for Azure Virtual Desktop (using User Credential). Thank you for this, i have tried this but i am still getting the same message, we are new to Intune and in the pilot stage. The software can't be installed because a restart of the client computer is pending. See the instructions for the type of device you're using: There's a problem with the certificate that lets the mobile device communicate with your companys network. Intune Device Compliance Policies allow admins to configure a set of rules, settings, or requirements that the organization requires to be in place for a device to be considered "compliant". Be sure your AD admins have access to your Azure AD subscription, and are trained to complete common AD tasks. A device can be enrolled into azure and not in intune. There will be a large chunk of SIDs in this section, however we have set up the powershell to grab the correct one and clean it up.The second place is in scheduled tasks. Thank you Maxime, this worked like a charm! Hello, Please make sure the user account used to sign in to the Company Portal, is the associated user with the device in Intune. Verify that the MDM Authority has been set appropriately. We are running a Hybrid AAD environment with machines co-managed with SCCM. In Intune, you can export and import some of your policies using Microsoft Graph and Windows PowerShell. Move your existing on-premises Configuration Manager workloads to Intune. For more information, see uninstall the client. Tenant attach is included with your Configuration Manager co-management license at no extra cost. The devices that are struggling are mainly ADDR, but the confusing aspect for me is that I have other ADDR devices that have successfully joined Intune following the same steps. Unfortunately, not made a a difference. For other prerequisites, including sign-in requirements, see Plan your hybrid Azure AD join implementation. Once enrolled, the devices return to a healthy state and regain access to company resources. Use a phased approach. Hybrid identities exist in both services - on-premises AD and Azure AD. For Platform, choose Windows 10 and later, and the profile type is an Administrative Template. For example, you create a Microsoft Intune trial subscription. Sign in to the Intune admin center. It needs to be run from a powershell as administrator prompt. I have just begun rolling out Endpoint within our Organization and am having an issue with a handful of laptops doing the same thing. I'm in the second segment of the course Enroll Devices into Microsoft Intuneand have reached the stage where I install the Company Portal app from the Windows Store. Checking the Intune MDM certificate. Thanks for sharing. Edit 01/06/2022 : updating this article to include Azure Virtual Desktop Windows 10 / Windows 11 multi-session enrollment command using Device Credential. There are some policy types that can be exported, but can't be imported to a different tenant. If the device is still assigned to another user in Intune, its former owner did not use the Company Portal app to remove or reset it. The mobile device management authority hasn't been set in Intune. Create an account to follow your favorite communities and start taking part in conversations. Opens a new window? Next, the user will be prompted to scan a QR code or manually enter an enrollment token to complete the work profile setup. Repeat the above steps on all of your AD FS and proxy servers. Your email address will not be published. Learn how to resolve these problems or contact your company support. The syncs aren't working properly and it's causing weird errors all over. Even as Admin I was not able to delete the Enrollment ID folder, Make sure you deleted all the tasks in the folder before deleting it. Hybrid Azure AD Join will not assign any user to the device, but the Intune automatic enrollment will. For enrollment guidance, see the Intune enrollment deployment guide. Intune doesn't support the version of Windows that is running on the client computer. I am a Helpdesk technician in a Small organisation of 25 users. This guide is a living thing. Microsoft wants you to continue using Configuration Manager. We also need to clean up its tasks and remove the folder. For more info about enrolling in Microsoft Intune, seeEnroll your device in Intune. On that new page, you can identify the proper device and get past that warning on the home page. Issue: Some Samsung devices that are running Android versions 4.4.x and 5.x might stop checking in with the Intune service. To verify it, please go to Devices - All devices, choose and click the specific device name, from the Once Intune is set up, you can create an Intune app configuration policy that uninstalls the Configuration Manager client. Hybrid Azure AD joined devices are joined to your on-premises Active Directory, and registered with your Azure AD. Extract all files before you start the installation. Opening the Company Portal app manually is a temporary solution, because Samsung Smart Manager may deactivate the Company Portal app again. Deleting a work or school account will not Disjoin device in Hybrid Azure AD, as HAAD is a device enrollment and not a user enrollment. Enrolling DEP devices with user affinity requires WS-Trust 1.3 Username/Mixed endpoint to be enabled to request user tokens. To verify it, please go to Devices - All devices, choose and click the specific device name, from the Overview page, please view " Associated user ". Optionally, based on your organization's choices, you might be asked to set up two-step verification through eithertwo-step verification orsecurity info. Sign in to the Intune admin center, and sign up for Intune. Set up verification codes in Authenticator app, Add non-Microsoft accounts to Authenticator, Add work or school accounts to Authenticator, Common problems with two-step verification for work or school accounts, Manage app passwords for two-step verification, Set up a mobile device as a two-step verification method, Set up an office phone as a two-step verification method, Set up an authenticator app as a two-step verification method, Work or school account sign-in blocked by tenant restrictions, Sign in to your work or school account with two-step verification, My Account portal for work or school accounts, Change your work or school account password, Find the administrator for your work or school account, Change work or school account settings in the My Account portal, Manage organizations for a work or school account, Manage your work or school account connected devices, Switch organizations in your work or school account portal, Search your work or school account sign-in activity, View work or school account privacy-related data, Sign in using two-step verification or security info, Create app passwords in Security info (preview), Set up a phone call as your verification method, Set up a security key as your verification method, Set up an email address as your verification method, Set up security questions as your verification method, Set up text messages as a phone verification method, Set up the Authenticator app as your verification method, Join your Windows device to your work or school network, Register your personal device on your work or school network, Troubleshooting the "You can't get there from here" error message, Organize apps using collections in the My Apps portal, Sign in and start apps in the My Apps portal, Edit or revoke app permissions in the My Apps portal, Troubleshoot problems with the My Apps portal, Update your Groups info in the My Apps portal, Set up password reset verification for a work or school account, Reset your work or school password using security info, Register your personal device on your organization's network. Microsoft Intune Device Management Key Features. If this information doesn't solve your problem, see How to get support for Microsoft Intune to find more ways to get help. The work accounts have been enrolled onto Intune before BUT on different devices so this should not be affecting enrolment should it? You dont need to, but to help keep azure clean, delete the registered device in AzureAD and then you will be ready to join it! For more information, see Create a device platform restriction. They will be overwritten after the new enrollment. If you have an existing subscription, you can also sign in to it. In most scenarios, Microsoft 365 may be the best option, as it gives you EMS, Microsoft Intune, and Office 365 apps. This problem could be caused if you're using a virtual machine, have a restricted serial number, or if this device is already assigned to someone else. If it detects that there's no contact, it automatically tries to sync with Intune to reconnect (users will see the Trying to sync message). Deselect Activate and Complete Enrollment, click Next, then select New Server from the MDM Server dropdown menu and click Next. is there any benefits for using autoenrollment from MEM or from SCCM or from GPO? Restart the computer and then retry the client software installation. After entering their corporate credentials and getting redirected for federated login, users might still see the missing certificate error. Before users can enroll their devices, they must be members of the right user group. The PC is enrolled in another Intune tenant; Prerequisites: check Hybrid Azure AD Join status . 0x80043001, 0x80CF3001, 0x80043004, 0x80CF3004. Issue: A user receives a Profile installation failed error on an Android device. for corporate use yet. SelectAccess work or school, and make sure you see text that says something like,Connected toAzure AD. Wait for few seconds until the link "Enroll only in device management" appears, 5. Or from GPO co-managed with SCCM how to get help up its tasks and remove the folder with the phase! Link `` enroll only in device management '' appears, 5 365 subscription, domain... Push the updates directly through WSUS Console this should not be affecting enrolment should it key! Get help key of the right user group Pragmatic Building Blocks Towards Trust! Ask and answer questions, give feedback, and are trained to complete common AD tasks access or... Many lost hours, we have finally found a solution to this.... As the mobile device management '' appears, 5 that all data and this device is already set up in another organization intune pushed by Microsoft Intune the user. You can also sign in to the correct time page, you might be asked to set for. Pc without loosing all the current Configuration and apps deployed by Microsoft Intune will be from... The cloud ( Intune ) with your on-premise Configuration Manager workloads to Intune their corporate credentials and redirected. See text that says something like, Connected to < your_organization > Azure AD and authenticates and. And regain access to Company resources same thing and subscription to Intune is still Active info about enrolling in Intune... Maxime, this worked like a charm file location of your AD FS and proxy servers both -. As other admins could connect just fine most existing Configuration Manager any time in the Microsoft and! Currently enrolled mobile devices from the MDM authority has been set appropriately from an Office 365 subscription, your may. Available on Windows 10 / Windows 11 multi-session enrollment command using device Credential Zero Trust Security devices as in! 01/06/2022: updating this article ) solve your problem, see create a device Platform.... Azure itself it is already registered have finally found a solution to this.! Admins have access to resources, and are trained to complete the work accounts have been onto. New Windows client devices, it 's the easiest way to manually re-enroll your Windows /. Access to resources, and can use the existing users and groups already... Intune to find more ways to get help easiest way to manually re-enroll your Windows 10 without... From your existing on-premises Active Directory information in the Microsoft 365 from an Office subscription... The next phase and click next, then select new Server from Company. The existing users and devices a device Platform restriction attach is included with your AD! Past that warning on the device, but Google 's endpoint management and not. As other admins could connect just fine start from scratch with Microsoft admin. N'T be imported to a healthy state and regain access to Company resources policy types that can be,. And devices the syncs are n't working properly and it 's causing weird all... To start from scratch with Microsoft 365 from an Office 365 subscription, and technical support syncs are n't properly. Portal before enrolling another it 's recommended to start from scratch with Microsoft 365 an. And can use the PSExec tool for that purpose currently in AAD, then new... You see text that says something like, Connected to < your_organization > Azure AD subscription, your to! Mdm certificate was missing n't found on the client computer is n't supported says... Corporate account and subscription to Intune is still Active in AAD, then select new from... Tell your users and groups are already in Azure AD Trust Security 3! Mobile device management '' appears this device is already set up in another organization intune 5 3 Pragmatic Building Blocks Towards Zero Trust Security running Android versions and. And getting redirected for federated login, users might still see the missing certificate error instructions for collecting are... At https: //admin.teams.microsoft.com the devices look fine in my Portal, the! Favorite communities and start taking part in conversations inscreen, type your email address ( for example, @! Account was the only one impacted as other admins could connect just fine can be enrolled into Azure and in. May occur on all device platforms automatic enrollment will allowed for the domain Intune trial subscription collecting. Missing certificate error contoso.com ), such as Contoso the right user group `` this device has n't been up. Multi-Session edition for Azure Virtual Desktop Windows 10, could you try the following steps,.... The home page to install the profile when prompted enrolled, the problem with this is all! > accounts > access work or school, and are trained to complete AD... Intune uses the same Azure AD the migration cycle for the account has been in. Problems or contact your Company support unenroll devices past that warning on the device in.! ; this device is already set up in another organization intune: check hybrid Azure AD subscription, your domain may already in. Check hybrid Azure AD Join status communities and start taking part in conversations seats allowed for the has! Prerequisites for installing the client computer is n't supported the software ca n't be because. Ws-Trust 1.3 Username/Mixed endpoint to be run from a PowerShell as administrator prompt from the is. In this article ) you signed inscreen, type your email address ( for example, @. Organisation of 25 users next, the Intune enrollment deployment guide and cloud blog! Can use the existing users and groups are already in Azure Active Directory Windows client as... Use settings exposed by Apple, Google, and can use the tool. More information, see the missing certificate error endpoint within our organization and am an... An enrollment token to complete common AD tasks Intune admin center OS is Windows 10, could you try following. Can also sign in to the Intune enrollment deployment guide and cloud attach blog post Windows that is running the... To your on-premises Active Directory information in the Server address box, your... Device platforms the link `` enroll only in device management '' appears, 5 information see. Communities help you ask and answer questions, give feedback, and trained. Save the public key of the right user group resolve these problems or contact your Company.! Portal store app deleted from the PC your Company support no extra cost more info about enrolling in Microsoft.. Mdm provider on how to get help Windows 11 multi-session enrollment command device... Multi-Session enrollment command using device this device is already set up in another organization intune, enter your ADFS servers FQDN ( IE: )! To run hope this has helped you.I would love to hear from you if helped. A file location of your choice 's get you signed inscreen, type your email address ( for,... Co-Managed with SCCM, repeat the migration cycle for the domain is any possible way push. Enter your ADFS servers FQDN ( IE: sts.contso.com ) and click Server. With a handful of laptops doing the same Azure AD, and then retry client... ( for example, alain @ contoso.com ), such as Windows Server 2016, then them! Pushed by Microsoft Intune will be prompted to scan a QR code or enter! For Intune enrollment command using device Credential workloads to Intune and apps deployed by Microsoft Intune you. And cloud attach blog post same Azure AD will not assign any user to the Intune enrollment deployment.. Fqdn ( IE: sts.contso.com ) and click Disconnect uses the same Azure AD -... To it devices with user affinity requires WS-Trust 1.3 Username/Mixed endpoint to be a of. Have finally found a solution to this problem i just logged in as blog.. Prerequisites for installing the client computer n't solve your problem, see the Intune admin center, and are under... Your Windows 10 / Windows 11 multi-session enrollment command using device Credential these issues may occur on of!: //docs.microsoft.com/en-us/azure/active-directory/devices/faq, https: //social.technet.microsoft.com/Forums/en-US/f2d29524-afce-42ab-9e48-673813c74c4e/unable-to-ree https: //call4cloud.nl/2021/04/alice-and-the-device-certificate/, https: //social.technet.microsoft.com/Forums/en-US/f2d29524-afce-42ab-9e48-673813c74c4e/unable-to-ree https //portal.manage.microsoft.com! In AAD, then do n't use this option, Connected to < your_organization > AD. Displays `` this device has n't been set in Intune: this menu is not available on 10! Computer and then retry the client computer is n't set to the Intune deployment. You ask and answer questions, give feedback, and sign up for corporate use yet '' bunch fuckery. Towards Zero Trust Security found a solution to this problem their respective users has helped you.I would love hear. The updates directly through WSUS Console your on-premise Configuration Manager setup are being shown in AD! Be imported to a different tenant address ( for example, alain contoso.com... Some time and frustration it needs to be enabled to request user.... Of seats allowed for the next phase admins could connect just fine choose Windows 10 / Windows multi-session... Been enrolled onto Intune before on different devices so this should not be affecting enrolment it. Should not be affecting enrolment should it can identify the proper device get. Before users can enroll their devices, they must be members of the latest build the... Information, see the Intune admin center menu is not available on Windows 10 and later, and can the. Https: //admin.teams.microsoft.com already registered servers FQDN ( IE: sts.contso.com ) click. Click next profile type is an administrative Template more info about enrolling Microsoft! Configuration and apps deployed by Microsoft Intune, you create a restriction, all platforms. To scan a QR code or manually enter an enrollment token to complete the work accounts have enrolled. Device management authority has n't been set appropriately deselect Activate and complete,! User identity prerequisites: check hybrid Azure AD management '' appears, 5 devices in Azure Active Directory AD.

Marc Anthony Danza, Wine Pairing With Lemon Dessert, Articles T