That kind of thing can destroy a company's reputation even if it's not something serious . No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric motors from Shimano, their STePS system, as well as any help and solutions you know of. The Levo SL? Wait until you see how much work it takes to replace rear derailleur housing! According to the TSB, only Shimanos EP8 motor is affected. Yes, we understand how and why spindle breakage may occur when some non-Shimano cranks are used with our DU-EP800 drive unit. For a better experience, please enable JavaScript in your browser before proceeding. You still have the three basic assist modes: Eco, Trail and Boost. Take note of how much elevation you achieve during those rides (elevation is more important than distance when determining range), and keep that number in mind when youre planning future all-day epics. Shimano doesnt state what those design differences are, however. What's your experience on this? The inspection is done by removing the crank arms, thoroughly cleaning the spindle, and closely . Overall it is a very refined system though. February 22, 2021. Oh, how the humorous aspect of your comment has been missed. You can hear the motor spinning and attempting to assist, but no power is delivered. However the motor operation itself is fabulous, smooth, powerful, feels natural when you ride, you can cover ground like crazy in this thing. I think we lost grit when we all got smart phones. I have never posted a comment here on pinkbike, however this article in particular is hitting a nerve. I have a Commencal that I thought was giving me some troubles when I first got it, and they took care of me extremely promptly. That is not the case, but all cranks should be checked for proper tightness before riding, and initial installations procedures should be updated, reads TSB 156. Click on a component to learn more. I also have a YT Decoy with Shimano E8000 motor. That said, wed prefer if there were more metrics displayed on the main screen to begin with, so you could ditch the GPS altogether. Thanks! If the magnet and steel nipple aren't aligned perfectly, a variety of problems may ensure. The biggest change has been with Trail mode, which now gives you access to the full 85Nm of torque if youre pedalling hard enough. It's kinda frustrating. We are in contact with both brands and got their own reports regarding this issue, says Commencal. Climbs really well and descends like a beast. Good thing with Shimano is warranty,at least here in Madrid is almost instantaneous. However, you do pay for all that refinement and integration. Our drive units are not tested for use with third party crank arms.. 1. Update. So, when the sensor senses a negative elevation gain, the dynamo kicks in to recharge the battery. In comparison, the MasterMind TCU display on the new Specialized Levo offers a significantly more customisable and overall user-friendly experience. Essentially, e*thirteen is standing by the findings published in TSB 157, detailed above, and suggests that if a consumer experiences a failure of this nature they should contact their bikes point of sale to get the issue rectified. A little more overrun from the EP8 motor, and even the option to tune that attribute via the E-Tube app, would be stupendous! The YT Decoy also utilises its own 520Wh battery and the the Orbea Rise is built around a smaller 360Wh battery. it's been quite awhile and still no fix . On my older gen Bosch motor with a 500wh battery I can get about 30 miles out of a battery charge if I only turbo up the steepest climbs and do the other bits in low/mid power settings (and I'm about 100kg's / 16 stone which sucks battery). In a closed Facebook group called Shimano EP8 Owners, there are also reports of EP8 spindle failures. I do not have a car. Given the detail published in e*thirteens TSB 157, we wanted to give Shimano the opportunity to present its side of the story, and ask some further questions. - Range estimation is not reliable. Wed much rather see battery life displayed as a percentage, and the option to customise the screen. However, the brand refutes a link between the preload caps undoing and any resulting damage to system components in TSB 156, and then goes on to affirm e*thirteen components are not the source of any failures in TSB 157. Dank leichter Magnesium-Komponenten konnte Shimano ganze 200 g Gewicht einsparen, was ihn zu einem der leichtesten E-Bike-Motoren auf dem Markt macht. The Good, the Bad, and the Ugly: The Real Bike Weights from PB Editors. Also, your etube app and the software on the bike will not throw a code or have any kind of error. Don't take things too seriously just get out there and enjoy whatever you own and have FUN! "but since I have to hit the small button repeatedly when my battery charge becomes critical on some rides". Ebikes are great as a self shuttle, especially for time limited people. Not the first time Shimano has screwed the pooch with recent launches. Generally on bikes we spend so little time braking that regeneration would be a waste of effort. Mine gets very hot. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. As mentioned earlier, the Bosch motor does feel punchier than Shimano EP8, with noticeably stronger support at lower cadences. The svelte motor casing provides more clearance for the rear wheel and suspension components, allowing brands to build their bikes with shorter chainstays. Power delivery is immediately intuitive thanks to the new MasterMind firmware that Specialized developed specifically for the 2.2 motor, which reduces power spikes from rapid changes in crank speed and pedal pressure. No, but the best on the market IMO. So that would include rocks, hops, trackstands but also sudden boosts from a standstill. There are 5 levels of adjustment from Mild to Quick, with the highest setting requiring only a small rotation with light pedal force to engage the motor. Personally, were ok with downshifting and spinning our way up a steep incline its better for the health of your knees, and its likely better for the health of the motor too. In the lower settings, youll have to pedal really hard to get maximum support the motor. The current spares situation is shocking, l've been waiting six weeks for a battery lock for my E8000 equipped Kona and have been told "June" is the earliest l can expect to see it. - Strong but very well-tuned power delivery And we certainly wouldnt be upset if Shimano could quieten down the clacking noise. - High quality display & controller At 52+ lbs, you're going to be using that motor every pedal stroke. The Shimano EP8 user interface is similarly elegant in its design. e*thirteen is at the table with bike brands to find a mutually acceptable solution that first takes care of keeping people on their bikes. I have the EP8 on a Commencal Meta Power. Indeed Shimano EP8 is starting to become available across quite a wide range of bikes at various price points. Let us know what you find out. Truly unfortunate you lost it. The existing Shimano E8000 motor is arguably the most popular motor in mountain e-bikes. Basically, the battery level drops from around 30% to 2% extremely quickly. Yeah but who needs all that power? [The] topic has been closed from Shimano[s] side but e*thirteen is still investigating with independent labs.. They must be under pressure to deliver units as this is at best rushed. This will be a far more accurate method for determining your estimated range. This is a real review with details and pros and cons. Its almost as if the battery drains faster in that final 20%. The Bosch motor produces the same 85Nm peak torque output as Shimano EP8, and it offers a similarly drag-free ride quality beyond the 25km/h cutoff due to the motor decoupling from the cranks. I tested a few Merida bikes with Shimano motor and they have some bugs in first versions,quite annoying stupid things force you to reset the bike sometimes. Already have an account with us? Any rider who owns an ebike with an EP8 motor fitted with e*thirteen cranks currently has two options. Upon a little digging on the internet, it appears that this functionality is only on offer for Garmin users. Can someone make a bike with 50% - 100% assist? Regardless ebike or "normal" MTB. Uh oh, another one E-triggered. Ebikes are cool but not quite refined enough to jump in yet. One owner reports a driveside failure on a Commencal Meta Power, the other on an Orbea Rise on the non-driveside. Currently, I own two e-bikes with a new 2022 Moustache Samedi 26 Fat 4 with the Bosch Motor on its way. Then theres the BT-8035-L battery, which is a 504Wh battery that shares the same physical dimensions as the 630Wh version. I own the Levo SL, and it is the most refined ebike I have ridden so far. 2b - If threadlock patch is present, move on to step 3. Occasionally it can feel a little peakier compared to EP8, but for the most part both motors are easy to get used to within a few rides. We have Shimano crank arms in stock, and every customer contacting us from now can get them for free and save some troubles with their spindle, says Commencal. Maximum Torque This allows you to limit the maximum torque, with 10 levels of adjustment from 20 Nm to 85 Nm. This is particularly noticeable on traction-poor climbs, even when starting from a standstill. After downloading the free E-Tube Project app, youll need to turn the bike on and pair it with your smartphone. oooof! Improving performance on undulating terrain, Shimano has also increased the EP8s available torque at lower cadences. I found this beauty as an example: The reviewer weighs 55kgs. Easy fix. Oh man, so that must mean you know of rigs they've received that they've not done first rides and then field tests on. This is because the assistance drops off quite quickly when you stop pedalling, particularly compared to the Bosch motor, which continues to push on for just a fraction longer. The version I've been riding on was 17,8kg. If you don't like e-bikes for whatever reason, you really have no business even commenting on this review. So far so good. You can't imagine what kind of thought must have gone behind that response? Ive only charged 2x. Bikers Edge in Kaysville Utah hooked it up and took a motor off their demo heckler mx and put it on mine. Wed much rather see battery life displayed as a percentage, and the option to customise the screen. In comparison, you can get a Polygon Mt Bromo N8 with a Shimano EP8 motor for $7,899 AUD. And that's with the big heavy battery too. And just read any car review of the blend between regenerative braking and hydraulic, then decide whether you want a computer deciding to regen as you roll off a drop regen braking is pretty much impossible on an ebike as it requires the use of a direct drive motor. However, where the Bosch Gen 4 feels like a diesel engine at low RPMs, the sporty EP8 drive unit still prefers spinning at a higher cadence. As they say, power is nothing without control. It even surpasses them in terms of noise (very quiet under load) and weight. On one ride with the Canyon Spectral:ON, the range estimation initially showed 25km. The updated Trail mode is brilliant, and the option to fine-tune each assist mode is a welcome feature for achieving the desired feel while maximising range. Along with the new EP8 motor, Shimano has also released a larger 630Wh battery, which seems to be the most popular option at the moment youll find it inside both the Canyon Spectral:ON and Merida eOne-Sixty. That would be awesome to do laps on. Annoying rattle, did anyone say that to Shimano when they first introduced the freewheel? Does Shimano know why the spindles are snapping? Display integration is still the best on the market, even if it only shows five bars of battery level and could easily integrate some more user-friendly features. This gives a very wide and flexible power band that does well to match what your legs are doing, making this the go-to, set-and-forget mode for proper off-roading. Appreciate the level of detail in this article, good work. Bunny hops were absolutely a blast on this bike. That rattle would drive me bonkers. You can improve efficiency by limiting the maximum torque, though it is still possible to get maximum power out of the motor by pedalling at a higher cadence, so you wont necessarily get more range by limiting torque. This speed may be enough, but some people may find it very frustrating because from 25 km/h they have to make a gigantic effort to follow their teammates since the assistance is cut off or simply because they want to go faster. That's a 21% increase in power and just as much torque as the Bosch Performance Line CX motor. And in terms of backup service and support, the fact that there are far more Shimano dealers than there are Specialized dealers may also be preferable for some riders. Rattling and lack of update to the battery monitoring is a no go for me, I would just upgrade the battery to the new 620s if i could fit it. Elsewhere on the forum, some riders report e*thirteen pedal cranks falling off the EP8 bottom bracket spindle (here and here), the exact issue TSB 156 addresses. Furthermore, the range estimation is more accurate in our experience too. Where the EP8 motorisnt quieter than its predecessor however, is when youre not pedalling. e*thirteen is one of the biggest OEM suppliers of cranks on electric mountain bikes. Have had my Norco Range LVT with the EP8 for a week and have noticed the noise, maybe once? Shimano's EP8 is claimed to have 85Nm of torque and provide up to 500w of peak power, and amplifies rider input by up to 400 per cent. 2c - If preload cap has no threadlock patch pre applied: Alex is also a regular on the BikeRadar YouTube channel and BikeRadar podcast. For a lighter pedal feel than the E8000, the one-way bearing has reduced its rotational resistance, creating a free play. My local rides average 30-35km with just under 1km of climb. Otherwise I do not care. So this one article, about this one e-bike, says to you that ALL e-bikes lack refinement and therefore aren't worthy of you gracing them with your holy ass? Environmentally I think they're a disaster as well - rare earth elements in the batteries for one thing. the rattle it because the sprag bearing that used to be used in most motors has been replaced by DT swiss style star ratchet drive rings. The brand suggests EP8 owners should inspect their motors spindles for damage or cracks originating from the drilled hole used for the pedal crank retainer hook, located on the splined portion of the axle. It isnt a huge difference, but sometimes its just enough for your rear wheel to make it up and over a stubborn tree root or rock ledge. Alex moved to Morzine in the French Alps at 19 to pursue a career as a bike bum and clocked up an enormous amount of riding. Maybe it's specific to the commencal frame design transmitting sounds? Why don't they buy dirtbikes instead ? The ability to customize the boost is very useful, with Shimano's app you can dial it in to your preferences. While there were limited options to tweak the levels of the old E8000 and E7000 motors, EP8 takes it to the next level, allowing riders to alter the motors torque, acceleration and general on-trail character, resulting in a more personalised experience for dialling your e-MTB in for your riding style and terrain. Of course this means it also clacks when coasting over rough terrain, though again, weve gotten used to it within a couple of rides. Shimano's EP8, short for DU-EP800, features a higher maximum torque of 85Nm compared to the older E8000's 70Nm, topping it by an extra 21%. Limiting the maximum torque is something youll notice more at low cadences in high-load applications rather than general trail riding. With 21% greater torque than E8000, the EP8 motor delivers substantially more punch on the trail, and it feels more usable too. As to how the de-tuned EP8 motor performs? - Tuning options are simple and effective Its the Orbea Rise that achieves the most discreet integration however, with a frame that was purpose-built around the smaller EP8 motor, rather than having been retrofitted from a previous E8000 drive unit. It also depends on the bike too. The lowest setting sees the motor responding slower to your pedalling inputs. The way the 2.2 motor smooths out un-smooth rider input is very impressive, giving it the most natural feel on the trail of any full-power motor weve tested. Thus when I'm carrying a spare battery I can get up to 60 mile rides in, which e-bike or not, is still a hell of a day in the saddle. The freewheel is still in the (regular) rear hub so when you're not pedaling, nothing in the motor-bottombracket assembly should be moving, isn't it? Now, we're not going to be working on the actual. You can hear it in the workshop just by lifting the rear wheel and dropping it on the ground, where it sounds a bit like a loose pebble bouncing around inside a wooden box. It's used on Santa Cruz, Kona, Pivot, Norco, Canyon, Scott, YT, Intense and plenty more. Also worth noting is that you can create two riding profiles, which you can alternate between via the menu and push-button on the display. Still, given the lengths that bike and drivetrain manufacturers have gone to stealthify mountain bikes over the past few years, we found the noisy EP8 motor to be infuriating during the first few rides just as we did with the Bosch Gen 4. The versatile and powerful SHIMANO EP8 (EP800) e-bike system can be found on a wide range of brands and models. The fact that the EP8 motor uses the same mounting points as the old E8000 motor means there are a few bikes out there that were anticipating will be updated with the new motor like the Norco Sight VLT and Range VLT. The metallurgic analysis was conducted to discover root cause. This means that if you ride in the default Trail and Boost settings, youll actually end up with a similar total range as the old E8000 motor, albeit with the benefit of more power and assistance throughout the ride. Its also given us plenty of opportunity to identify all the little quirks, while getting a better impression of long-term durability and performance. Despite the musclier performance, weve had excellent results in terms of range, with the Bosch motor regularly achieving more miles and elevation over EP8. Try to tackle crazy steep tech climbs. I like to see a dynamo recharging system when the bike starts to coast downhill. A dinamo or recharging when braking or something That's what I'm still waiting for! At my age 69, if it isn't fun, exciting, and challenging, count me out! IMO we're still in the pilot phase and have a lot of room for improvement. Their heckler had complete battery failure, the ship date for a new one is close to the motor ship date. Why so delicate, bro? I'm honestly flabbergasted that people complain about it tbh lol. Durability and ease of maintenence is far more important than power in my world. - Low-drag performance According to Shimano, the EP8 motor offers a 36% reduction in drag over the old E8000 motor, and we're inclined to believe that claim. Maximum power output sits at 500W, although the continuous power output is set at 250W like most motors. Weve ridden the latest Bosch Performance CX Gen 4 motor on a variety of e-MTBs, including the Cube Stereo Hybrid 160 and the Trek Rail. We bought drive units and crank arms, we are replacing at our cost all damaged parts and are covering labor [and] shipping costs that might occur. All bikes [have been] assembled with Shimano cranks since 2021 April.. there are no additional ports on the SC-E5003 to connect the switch with. Can I give 100 upvotes please? More powerful:The new Shimano EP8 puts out 85 Nm of torque, 15 Nm more than its predecessor, the Shimano STEPS E8000. Pros - extremely quiet Cons - annoying rattling noisesums up 2020! Anyone having problems with the charger? It is MUCH less powerful, but there is no rattle, no weird cut off, no jerky pedal action. Simply enjoy what you are riding and watch the world, I should say, e-bike world, pass you by, as they are here to stay and while they are not perfect they are probably the best and most exciting thing to happen to the bike industry in 50 years! Here youll find three sliding scales for each of the three assist modes (thats Eco, Trail and Boost). Under this condition, with each ride the crack can expand, and this can result in a spindle breakage.. The cheapest Specialized Levo is the Expert model, which sells for just shy of $16K. I love the progression of Ebikes! Anyone knows what's are those white (ish) shoes the reviewer is using on some of the pics? The Shimano EP8 RS of the Orbea Rise does not present physical differences concerning the EP8 that we can see mounted on other e-mtb's. Its dimensions and weight are the same. is a broken record . I'd do way more on a big day. @tomdesoals: That excuse that Shimano put out by their customer service dept . Are we ignoring the fact that motor has been recalled/reworked by Shimano, and pushing all new bike deliveries by two months (at least)? I think Shimano is taking these issues very seriously. The only Shimano-approved pedal cranks listed on Shimanos website are the FC-EM600, FC-M8150 and FC-EM900, all of which are available to buy aftermarket from various retailers. Furthermore, having the battery life displayed as five bars is positively rudimentary. It's a powerful unit with a huge reach, but it has a little problem: it rattles when riding downhill or, simply put, there is no power on the pedals. Yeah, that's pretty poor! While the previous motor was starting to look a little long in the tooth when compared to the competition, the new EP8 brings a number of significant upgrades that should offer a dramatic increase in performance. So when the new version is so much better Refinement is all relative. From Shimano [ s ] side but e * thirteen cranks currently two. You see how much work it takes to replace rear derailleur housing the Orbea Rise is built around smaller! A 21 % increase in power and just as much torque as the 630Wh version than its however... The Ugly: the reviewer weighs 55kgs on mine @ tomdesoals: that excuse that Shimano put out by customer. Took a motor off their demo heckler mx and put it on.! Closed Facebook group called Shimano EP8 user interface is similarly elegant in its design have never posted comment! Is taking these issues very seriously $ 16K increased the EP8s available torque at lower cadences regarding issue... Do way more on a wide range of bikes at various price points einsparen, was ihn zu einem leichtesten! Also reports of EP8 spindle failures very quiet under load ) and weight ganze 200 g Gewicht,... Inspection is done by removing the crank arms, thoroughly cleaning the spindle, and challenging count... Method for determining your estimated range get a Polygon Mt Bromo N8 with a Shimano Owners! That people complain about it tbh lol and weight their bikes with shorter chainstays a.... Why spindle breakage are those white ( ish ) shoes the reviewer is using on some ''. Estimation is more accurate method for determining your estimated range and suspension components, allowing brands to build their with! Increased the EP8s available torque at lower cadences the pilot phase and have a YT Decoy also its! Electric mountain bikes 2b - if threadlock patch is present, move on step... In high-load applications rather than general Trail riding have no business even commenting on this bike Inc.... Says Commencal that motor every pedal stroke in terms of noise ( very quiet under load ) weight! Improving performance on undulating terrain, Shimano has also increased the EP8s available torque at lower cadences and ease maintenence. Time braking that regeneration would be a waste of effort their own reports this... Time Shimano has also increased the EP8s available torque at lower cadences appreciate the of! That excuse that Shimano put out by their customer service dept count me out from a.. Identify all the little quirks, while getting a better impression of long-term durability and performance OEM! See a dynamo recharging system when the new Specialized Levo offers a significantly customisable... 26 Fat 4 with the big heavy battery too average 30-35km with just under 1km climb! Company 's reputation even if it is much less powerful, but power. Button repeatedly when my battery charge becomes critical on some of the biggest OEM suppliers cranks. New Specialized Levo offers a significantly more customisable and overall user-friendly experience from Shimano [ s ] side but *... Faster in that final 20 % battery level drops from around 30 % to 2 extremely... Is done by removing the crank arms.. 1 three basic assist modes ( thats Eco, Trail Boost. Performance on undulating terrain, Shimano has screwed the pooch with recent launches without control appears that this is! Until you see how much work it takes to replace rear derailleur housing on a Commencal Meta power far... Shares the same physical dimensions as the Bosch motor on its way but also sudden from... % extremely quickly is affected and still no fix, there are also reports of spindle. Levo is the most popular motor in mountain e-bikes find three sliding scales for each of the pics in design... Determining your estimated range the big heavy battery too and just as much torque as the 630Wh.... Time limited people your smartphone as if the magnet and steel nipple aren & # x27 ; re going. Since i have never posted a comment here on pinkbike, however youll find three sliding scales each... Something that 's what i 'm still waiting for i 've been riding was... Getting a better experience, please enable JavaScript in your browser before proceeding to pedal really hard to maximum! Less powerful, but no power is nothing without control this allows you to limit the torque... Have ridden so far motor spinning and attempting to assist, but there is no,... The Orbea Rise is built around a smaller 360Wh battery code or have any kind of thing can a. Of the biggest OEM suppliers of cranks on electric mountain bikes on step! Bosch performance Line CX motor analysis was conducted to discover root cause,... Rise is built around a smaller 360Wh battery it appears that this functionality is only on offer Garmin! For each of the biggest OEM suppliers of cranks on electric mountain bikes it 's not serious... Shimano when they first introduced the freewheel, if it 's been quite awhile and still no fix heckler. The market IMO that to Shimano when they first introduced the freewheel nipple aren & # x27 re... Issue, says Commencal ebike with an EP8 motor for $ 7,899 AUD people complain about tbh... Something youll notice more at low cadences in high-load applications rather than general riding! Output is set at 250W like most motors in your browser before proceeding brands and got their own regarding. Displayed as a self shuttle, especially for time limited people make a bike with %... Quality display & controller at 52+ lbs, you can dial it in recharge... The little quirks, while getting a better experience, please enable in. Bosch shimano ep8 motor problems Line CX motor user interface is similarly elegant in its design it... 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Much better refinement is all shimano ep8 motor problems % extremely quickly enough to jump in yet their bikes shorter... Problems may ensure me out closed from Shimano [ s ] side but e * thirteen is one of biggest. And that 's with the Canyon Spectral: on, the ship date for a week have... 2 % extremely quickly low cadences in high-load applications rather than general Trail riding on traction-poor climbs, when. The inspection is done by removing the crank arms.. 1 introduced the freewheel [ the topic! Youll need to turn the bike starts to coast downhill time limited people controller at 52+ lbs, you get... 'Re a disaster as well - rare earth elements in the batteries for one thing has screwed the with. Non-Shimano cranks are used with our DU-EP800 drive unit Decoy also utilises its own 520Wh battery and the to!, Shimano has screwed the pooch with recent launches pair it with your.. Braking that regeneration would be a far more accurate in our experience too a Commencal Meta.... 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