As ever, you should ensure you have adequate travel insurance for your trip. Any such changes are for your safety and beyond Virgin Voyages control. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. The FCC must be used on a sailing that departs within one year of when the FCC is issued. These Sneak-a-Peek sailings will offer a taste of the Virgin Voyages experience on board Scarlet Lady. Your Ticket Contract and the Privacy Policy contain more information on the above. (Enrollment required for select benefits.). In some cases, the answer is yes. How Reassuring are New Cruise Cancellation Policies Really? At least one high-profile line is considering the idea. On cancellations made 121 days from sailing, you can expect the balance after your deposit as a refund. Compare the cost in points or miles to cash, and see which option is best. Seldom travelers may not get enough value to warrant the cost. Does MSCs latest vessel really cater to Americans? The Plantation-based cruise line was set to debut in March 2020, but the . Online direct bookings will require a credit card at the time of booking, but the deposit will not be charged until 24 hours have elapsed after the booking. Additional rights may apply to our U.K. Should you get Global Entry or TSA PreCheck? As the world changes, were evolving our practices and testing protocols as well. If you are. Cancel booking. Our ships are unable to offer specialized medical care, treatment, or equipment. Please note that if any of these items are brought on the ship, they will be confiscated before you board the ship: Any questions, clarifications or exceptions to this list must be requested from the Ships Security Officer Only. In order to sail with us and ensure that we Voyage Well together, we need you to sign our Voyage Well acknowledgment. Check you've typed your email address correctly. What it was like on the first Azamara cruise since the line split with Royal Caribbean Group, Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster), Heres a first look at Celebritys new Celebrity Apex, Cunard becomes one of the first lines to mandate vaccine boosters, A Disney cruise vs. a visit to Disney World during the pandemic, Curious about Holland Americas newest Rotterdam? Enrollment required. Our UK Guests have particular rights provided in the UK Ticket Contract, which terms prevail over conflicting terms in this paragraph. When you arrive at the port, you and your fellow Sailors will need to bring the following items in order to board the ship: 2. (Proof is required.) Click on your cruise lines name below to find out more. Thats especially true if your sailing is several months away. Guests who booked any 2021 sailing prior to March 2021 may cancel at any time up to 48 hours before sailing and receive 100 percent future voyage credit. But if you need help, well do our utmost to provide it. Indeed, should any provision listed here be contrary to law in the United States, Canada, the United Kingdom, or Australia, the unlawful aspects of the provision shall be void as to Sailors from those respective countries. For an up-category change, applicable fare increase is due at time of change. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Virgin Voyages strongly recommends that Guests and their travel professionals obtain and consider such information when making travel decisions. Its initiative, "Voyage Well," details the new sanitation protocols Virgin Voyages will integrate including a 'bow to stern' air purification system that claims to neutralize 99.9 . 6. Fare difference to pay. (Proof of a positive test result is required. Passengers booked on voyages of 30 nights or fewer, departing on or before April 30, 2022, will receive 100% of their money back (minus any nonrefundable deposits) if they cancel 30 days or more ahead of time. Items 7.1 and 7.2 of the ticket contract includes . If you're booking at this time, you have a 7-day grace period to request a full refund on your deposit and any other payments made. Suggestions for things to bring in your suitcase: We've put together some information so that you know exactly what you need to book pre-sail, and what you can book once we have set out to sea. We will look after you if you test positive for COVID on board. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements beginning 10/30/22 on Valiant Lady and 10/28/22 on Scarlet Lady. Heres a peek. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Guests underThe Package Travel and Linked Travel Arrangements Regulations 2018. The current welcome offer on this card is quite lucrative. You can do so on the, Dinner reservations at our eateries are available for booking, Shore Things are open and available for booking as well, Redemption Spa and Thermal Suite services, Lunch and breakfast reservations at our eateries, We will deny boarding to any Sailor whose response is yes" at boarding to any COVID related questions. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. The vessel Master and crew may search the Guest, Guests cabin, Guests Baggage, and Guests Property where reasonable cause exists that a condition on the person, in the cabin, or in baggage may pose a danger, risk, or inconvenience to the health, safety, or security of the ship or anyone on board, with or without notice to the Guest. Virgin Voyages will have no further responsibility toward Guest in this instance; the cost of return to the port of embarkation or Guests home will be borne by the Guest. Our biggest priority is keeping you safe and giving you a sense of confidence when you sail with us, so were putting together our procedures based on the most reliable guidelines out there. You can follow her daily exploits, both at sea and on land, on Instagram or Twitter @slyjabroni. For sailings that don't fall within those parameters, the line's standard cancellation policies apply. They will receive 75% if they cancel between 22 and 29 days out, and 50% between 15 and 21 days out. You can, of course, unsubscribe at any time. Bookings made within 44 days or less of the sailing date require full payment at time of booking (and will not be held for 24 hours). They are available in full below for your information and should be read, understood and accepted by you before making a booking with us. Cancellations are considered received as of 11:59 pm Eastern time, on the date you contact the cruise line. In accordance with our industry standards and with consideration and guidance by the CDC, we are adjusting our protocols. Additional rights may apply to our U.K. Required pre-flight COVID tests on disembarkation. Weve outlined a few recommendations about approaching travel to and from the ship the trains, planes, and automobiles in between. Here youll find everything you need to know so you can book and sail with confidence. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Our goal is to ensure all of our crew arefully vaccinated with two shots of a WHO-approved COVID vaccine. Nothing. Section six of the Virgin ticket contract states that guests are not entitled to any "refund, payment, compensation or credit," except as provided in section six. Travelers who were booked on now-canceled sailings on the Resilient Lady can request a full refund of their trip (plus a 25% future voyage credit), or choose the "Double Your Value" option for a. Editors note: This post has been updated with new information. CCTV and body camera footage may be retained and provided to police or other law enforcement, crime prevention, or regulatory agencies (in any jurisdiction). Given some lines current flexibility allowing cancellation as close as 48 hours to embarkation day even if youre tempted to cancel right now, it could be prudent to wait to see how the situation plays out. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. The list of things that are prohibited on board, 4. Masks may be required during embarkation and disembarkation and at ports depending on local recommendations. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. On March 12, Virgin released a statement postponing the showcase tour of the inaugural season of Scarlet Lady until July 15, and the Maiden Voyage taking place Aug. 7. COVID-19 information hub We want to ensure your journey with us is seamless, from determining travel and entry requirements to our health and safety procedures. With our flexible booking policies, you can reassure them that, if anything comes up and they need to cancel (so long as it's 48 hours or more before sailing), they're not going to lose their hard-earned money and their vacation. 1. Virgin Voyages announced that all passengers and crew must be fully vaccinated for Covid-19 before embarking on its ship. A comprehensive collection of information youll need before setting out for sundrenched beach days and moonlit nights at sea. Virgin Voyages shall not be required to refund any portion of the fare paid by any Guest who must leave the vessel prematurely for any of the reasons set forth in this paragraph or who voluntarily disembarks or leaves the vessel for any other reason, nor shall it be responsible for lodging, medical care expenses, meals, return transportation or other expenses incurred by such Guest. More than 60 in Economy. If you have paid in full, the amount will be issued in the form of FCC. For bookings made prior to May 31, 2022, for voyages departing before September 30, 2022, passengers can cancel up to 30 days before sailing and receive a full refund to the original form of payment, minus any nonrefundable amounts, which will instead be issued as FCC. 3. The list of things you wont need to bring on board, 3. Our protocols and considerations for Sailors who are considered High Risk, 2. - Per its COVID-19 policies and procedures for international voyages, Viking requires all river, ocean and expedition guests to have received the required doses of COVID-19 vaccinations at least 14 days prior to the date of embarkation. For all new bookings from 24 June onwards, our terms and conditions will set out your options to rebook or cancel your holiday. In addition, there are other terms and conditions that apply (hey, its a complex operation to havean amazing adventure with 2,700 Guests!) Virgin Voyages is the latest line to require that all passengers and crew receive the COVID-19 vaccine before boarding, ahead of plans to set sail at an undetermined date. Things happen, and you deserve peace of mind knowing that if you or your fellow Sailors test positive, well not only care for you and make sure you get home safely, but we offer a prorated daily Voyage Credit for each day impacted by a potential COVID-related case. But lets get down to the details of exactly what that will look like: Below you can find a detailed list of everything were doing to keep it clean and ship shape by: From keeping the ship fresh with optimal air flow to high-tech purification systems, were keeping it all flowing by: Our Crew members receive regular tests and health checks. If 3 or 4 Guests are booked in a triple- or quadruple-occupancy cabin and 1 or 2 Guests cancel, we retain the right to move remaining Guests to a smaller cabin (triple- or double-occupancy) in the same category. Different refund policies may exist for bookings made outside the United States or Canada. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. Sailors who traveled with you to the terminal (close contacts) will also be denied boarding even if their COVID results are negative. Any late-arriving Guest may join the ship at an approved port of call in the scheduled itinerary. Plus, unlike most other lines credits, Vikings are transferable, so you can gift them to a friend or family member if you dont think youll use them. ), Related: Interesting things youll only find on Majestic Princess. Welcome to help centre. The 411 on what to book pre-sail, and what you can book once we get out to sea. Head over to our Sailor App to sign the acknowledge form. Credits must be used to book a voyage that departs on or before Sept. 30, 2022. 45 days or more before your departure date, you have 24 hours to provide your payment information. COVID-19-related requirements to keep our Sailors and Crew well. The transportation of Guests (or Sailors as we refer to in our brand vernacular) and baggage is governed by theTicket Contract. Well offer you a prorated daily Voyage Credit for the voyage days youve missed due to COVID. For sailings departing through Sept. 30, 2022, travelers can cancel at least 60 days from their sailing date for reimbursement. Passengers are able to cancel closer to the sailing date if they or someone in their travel party tests positive for COVID-19. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Providing vaccination status (if applicable), 1. We'll run a soft credit check to find special offers, but it wont affect your credit score. Related: Does MSCs latest vessel really cater to Americans? In order to sail with us and ensure that we Voyage Well together, we need you to sign our Voyage Well acknowledgment. We will look after you if you test positive for COVID on board 3. We may desire to use such imagery/footage in our marketing or promotional materials in print, on television, on our website, on our social media sites, or other media. Flights and transfers are not included. For a look at our full Voyage Well Ashore terms and conditions, please click here. Virgin Cruises Intermediate Limited (referred to herein as Virgin Voyages, we, or our) has two Ticket Contracts, but only one will apply to you as a Guest: one is for a Guest from everywhere except the United Kingdom, and one is for a Guest from the United Kingdom. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Fly round trip to London for as low as $431, Did Norwegian Cruise Line make its new ships too small? 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