She says leaving the space blank will delay processing. in Mand MBA, Enrolled Agent. Reddit and its partners use cookies and similar technologies to provide you with a better experience. My wife & I just e-filed our 2020 joint tax return with Turbo Tax free online on Jan 26, 2021. It's been almost 3 months but Where's My Refund still says, "We cannot provide any information about your refund. The return was prepared and mailed around March 5th. Millions more were awaiting review -- as many as 24 million were delayed altogether. The reply has always been "We cannot provide any information about your refund." ( I e-filed May 11,2021.) The message links to the IRS FAQ website and describes the different types of refunds and when they will be issued. In order to get status of your 2020 return you can check your transcript on IRS.gov or try to call the IRS at [phone number removed]. I e-filed in March and have been checking back on the website often. There are several ways to deal with an offset refund, depending on if you owe the debt to the IRS or to another agency. I have not yet got my United States tax refund for 2015, don't know why, Turbo Tax says return was approved, IRS refund status shows processing, How to file a claim with the IRS on refund check not received, IRS says Senior is entitled to credit, but only if they receive his 2020 return. We'll help you get started or pick up where you left off. Weapon damage assessment, or What hell have I unleashed? I spent my last 11 years at the I.R.S. But the federal return has not come in and it's past the 21 days it's supposed to. Hi, I mailed in my returns 2 months ago (approx May 1-2) and the IRS website still shows the "no info" message for my federal return. While it's likely they're simply more behind than they let on, the correct thing to do at this stage if you're concerned about them receiving your return is to call the IRS line and talk to an agent. For more information, check our Tax Season Refund Frequently Asked Questions. You can use the IRS Wheres My Refund? Be sure you are using only the Federal refund amount. The IRS updates the information daily. It's a dilemma facing millions of Americans who never got last year's tax refunds. For larger issues, you may need to respond to an IRS request for more information. Anything that requires the IRS to manually look at that return is going to create a delay, says Melanie Lauridsen, senior manager of tax policy and advocacy for the American Institute of CPAs. If you filed a paper return, please allow 4 weeks before checking your status. If data on your tax return doesnt match data in the IRS systems, it goes to the error resolution path, says Mark Steber, chief tax information office for Jackson Hewitt Tax Service. If you're looking for extra cash, look to your phone. IRS indicate . The site keeps giving me the following message. The IRS isnt a human being, so you cant expect your refund to appear right away. They can choose to receive the refund into a personal or joint account with another individual. If your return contains an error, the IRS will let you know. If you owe taxes on the old return, the IRS will take the amount out of your current year refund.. I presume there is some sort of "progress report" given to some users, however, I do not consider " cannot provide any information " as being a "progress report". "It makes me feel as if there's identity fraud or identity theft did they get my federal refund?" Individual Income Tax Return is not available on Wheres My Refund? Yeah, I need to know the status," said Lark Hilliard of Orinda. TTY/TDD: 800-829-4059. Don't loose hope, it'll update eventually! to get the status of your amended return. While this is designed to prevent identity theft, it doesnt necessarily mean that theres a problem with your refund. Your refunds may be used to pay a debt you owe. It always takes longer for the IRS to process paper returns especially now. However, processing may take longer under certain circumstances. What should I do? I mailed my paper return and USPS tracking confirmed it was delivered. If it is over 45 days from when they receive your return you will be paid interest on the refund until it is issued. I filed 11 months ago with TTuntil today my IRS2Go has said "accepted", today they "cannot provide any information about my refund." "It kept coming up 'We have no information,'" said Alesna. "Did they send a check out? Since its easy to use tax-filing software, some young adults filed their own tax returns and didnt coordinate with their parents return, says Carlisle. The IRS may need to verify dependents and may reduce your tax refund to pay back debt. I filed the 2020 1040 by paper (mailed it) in April 2021 and still have not received the refund (Direct Deposit), I tried the Track the Refund site on IRS and provided all the accurate info. Should I call even though the IRS website said that agents do not have more info than the WMR? Hey@utkuany luck with your return? The IRS is experiencing significant and extended delays in processing - everything. Now folks say the IRS isn't telling them what happened to last year's refunds. A late development that might shed some light on this: Jeffrey Fong got through to the IRS accounts department. anyone else having the same experience? Locating a Refund. Know how we can help improve the tax process or better meet your needs? "So now I might write to President Biden," said Hilliard. The irs tool says they cannot provide me any information about my tax refund. For months the Where's My Refund? check with your tax preparer verify your filing date; There is a delay in processing the returns asthe IRS is not processing paper returns at the moment due to Covid-19 and social distancing policies in effect. Our phone and walk-in representatives can research the status of your refund if it's been 21 days or more since you filed electronically, more than 6 weeks since you mailed your paper return or if the Wheres My Refund? If your return is delayed by Tax Topic 152, you can try to track its status on the IRS website. Check out Bay Area safety tracker, Tracking the drought: Map shows conditions across SF Bay Area, Bay Area Life; Sundays at 6:30 p.m. on ABC7, 7 On Your Side, experts to host Tax Chat on March 4 to answer viewer questions. But the past couple of years have been anything but ordinary, as the IRS has grappled with a . Information is updated once a day, overnight. The IRS will mail your refund to you within five business days in most cases. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Have a great day! tool directs you to contact us. If you cant find any information about your refund online, you can always call the IRS 800-number. I went to the IRS's Where's My Refund and entered my information correctly (I tried three different times just to be sure.) While you dont have to do anything right away to resolve this issue, your refund may take much longer than 21 days. Return on Equity Citizens Bank has a Return on Equity of 10.59% versus the BestCashCow average of 9.98%. If the numbers you report and the information the IRS receives dont match up, your refund may be delayed while the IRS figures out how to reconcile the discrepancy. Take a look at more stories and videos by Michael Finney and 7 On Your Side. The best answers are voted up and rise to the top, Not the answer you're looking for? The tax returns were E-Filed on 2.17.21 and accepted. However, if you mail your tax return, your 21 days of processing starts when the IRS gets your actual paper documents into the system. tool to check the status of your refund. @DEEM, One way to find out is to go to the office of a professional tax accountant in your area. It has been 10 weeks for me. Does this happen a lot? An official website of the United States Government, You can start checking on the status of your refund within. Thanks for the heads up though. How is net worth calculated? At first it said his return was pending. Looks like a Boiler Plate message. I don't know if things will be different post-pandemic next year, but for now, my assumption is that if you want to get your refunds faster, your only options might be to: Pay less tax during the year somehow (but don't underpay enough to get penalized). Thanks. Many viewers tell 7 On Your Side they've been waiting since last summer for their refunds -- in many cases thousands of dollars. "I know it's delayed but it's been almost a year," said Bonnie Alesna of Redwood City. If you do not wish us to contact them, please let us know right away, as it will affect our ability to work on your case. An official website of the United States Government. https://www.morningstar.com/news/dow-jones/2021050714107/where-is-my-tax-refund-millions-of-american First if TT says the return was accepted for processing then they have it for processing. Did you get a notice from the IRS and want quick answers? Here's what happens when enters his information. I dont know what that means. This seems to be not correct because it says they go back to latest return up to I believe 20 months. The IRS also has a unique way of converting simple conversations into coded messages. While this doesnt mean that your return has been rejected, it should be taken seriously. he asked. I am an Enrolled Agent. For example, suppose you suspect that someone is using your identity. The price of many grocery items is soaring, but you can save money by making smart substitutions. What now? How do I even know if IRS has it? Many kids realized they could do their own taxes online themselves, so they took their own exemption, she says. Fong says even an audit notice is better than no information. Often, the IRS requires additional information that you should provide to minimize delays. Go to this IRS website for information -https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue. The tool will let you know if your return has been received, if the refund has been approved or if the refund has been sent. 2021 Child Tax Credit & Advance Payment Option, Tax guidance for taxpayers affected by disasters, Submit an issue through our Systemic Advocacy Management System (SAMS). The IRS works weekends during tax season, so it's 21 days, not "business days". Please allow 3 or 4 days after e-filing your 2020 and 2021 tax year returns. However, you can use the IRS2Go app to pay your tax bill and get other helpful information. Be sure to: verify your filing date; check with your tax preparer If you filed a complete and accurate tax return, your refund should be issued within six weeks of the received date. When IRS says, We Cannot Provide Any Information About Your Refund. The IRS sends notices to taxpayers that explain deductions and adjustments on their tax returns. There are many reasons why the IRS may be holding your refund. I heard somewhere that the IRS was processing mail in the order received - first in, first out. Where's My Refund says: "We cannot provide any information about your refund.". It likely hasnt been logged into the system yet, just as piles of other returns have not been. Reddit's home for tax geeks and taxpayers! We cannot provide any information about your refund. If your refund has been due to you for the past two or three years, the IRS may reduce the. Keep your personal and business expenses organized with a handy expense tracker app. Best Parent Student Loans: Parent PLUS and Private, IRS Letter 6475 Your Third Economic Impact Payment, IRS Letter 6419 2021 Advance Child Tax Credit, How to Get the Biggest Tax Refund in 2023. The IRS provides you with directions and instructions on how to proceed. Comparative assessments and other editorial opinions are those of U.S. News I have been waiting for more than 6 weeks now without any update on the progress. If you dont provide the information or file the missing returns, your refund will be delayed longer. Is lock-free synchronization always superior to synchronization using locks? In an ordinary year, most people receive their tax refunds within 21 days of filing electronically. Check Your Refund Information is updated once a day, overnight. Additionally, as far as the Where's My Refund tool, that is fairly delayed from the mail date: You can use the tool to start checking on the status of your return within 24 hours after we have received your e-filed return or 4 weeks after you mail a paper return. As of that date we had only received the $2400 stimulus check in May 2020 & had not received the second $ There must be something that we could do. Thanks! You can check the status of your refund with Wheres my refund? on IRS.gov or the IRS2Go mobile app. If you file electronically with direct deposit into your bank account, youll usually get your refund within 21 days if there arent any issues with your return. You have unfiled or missing tax returns for prior tax years. Personal Finance & Money Stack Exchange is a question and answer site for people who want to be financially literate. Enrolled Agent since 2008, Intuit Tax Expert since 2011. Here are some ideas for people of all ages that wont break the bank. IRS has reset their paper return processing to six weeks beginning August 1. It's more than a shopping holiday. It can take even longer if there are errors or inconsistencies on the paper return. "It's really crazy because the IRS usually doesn't have anywhere near that number of unprocessed returns from last time and now we've started this year's filings," said Rossman. Rettig told Congress that barring any unforeseen circumstances the backlog should be cleared up by the end of the year. However, it would help if you didnt panic 90% of returns are processed within 21 days of filing. But you do also have to make sure you are using the tool correctly. If you do receive a letter from the IRS about your return, take action right away. We cannot provide information about your refund. If you dont respond, the IRS is most likely not going to release your refund or complete the processing of your tax return as expected.. Advice on credit, loans, budgeting, taxes, retirement and other money matters. Individual Income Tax Return, call, toll free, at 800-829-4933. "'We cannot provide any information about your refund,'" she quoted. If you file an amended tax return (IRS Form 1040X, Amended U.S. If you provide the information the IRS requested, the IRS should correct your account and resolve the refund issue (generally within 60 days). If you are getting the error message "We cannot provide any information about your refund" when trying to check the status, this should be able to assist you with that: https://ttlc.intuit.com/replies/4242575 **Say "Thanks" by clicking the thumb icon in a post **Mark the post that answers your question by clicking on "Mark as Best Answer" Even then a lot of people have trouble with it and experience what you report. I filed in on Feb 10th, 2021 and still haven't got mine yet. The mobile app also says "information does not match". New comments cannot be posted and votes cannot be cast. You normally have to wait 24 to 48 hours to get your latest refund status. Check you account instead https://www.irs.gov/payments/your-online-account. I understand they released this news on 19th May saying that they limited the operations for paper returns however at the same time they should have provided some solution for those people (10% according to the IRS website) who has to and/or willing to file paper return as their own choice. IRS phone disconnects at all times of the day "due to high call volume." Jeffrey Fong is waiting on a five-figure refund. If youve received a check from the IRS but didnt get it, dont worry there are ways to track your refund. Some refunds can take up to three weeks to process if filed in error. tool to check the status of your refund within 24 hours of e-filing. Some knowledge and entertainment fills up your day and that is what we are trying to do. Using the IRS Direct Deposit option is the fastest way to receive a tax refund. How to get back the lost passport? Press question mark to learn the rest of the keyboard shortcuts. Also, many parents received monthly child tax credit checks for the first time in 2021, so they did not know they needed to report them, too. You should receive IRS Letter 6419 2021 Advance Child Tax Credit reporting the amount of child credit received so far in 2021. If you received a monster refund last year, you may be in for a surprise this spring. The automatic message will tell you if youre getting a refund or not. Today January 3rd 2022 my refund status said "We cannot provide any information about your refund". I never received the second stimulus in the mail and I had a child in 2020. Thanks in advance. And Lark Hilliard, which has her imagining the worst. However, the IRS does not require that you file your return online. They even started to discuss sending 2nd stimulus checks, yet we have not received anything. We and our partners share information on your use of this website to help improve your experience. So if you see the message above it just means you should wait and check back a day or two later. Enrolled Agent since 2008, Intuit Tax Expert since 2011. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. It seems the possibility of incorrect data entry is the ONLY reason " information cannot be provided ". When I check my refund status I get this message We cannot provide any information about your refund. For me its been over 8 weeks. The IRS issues most refunds in 21 calendar days. The Taxpayer Advocate Service is an independent organization within the IRS that helps taxpayers and protects taxpayers rights. If you haven't received the refund by September 14, call IRS customer service and speak with a representative. Do not push the button for refund as it will only take you to the automated program which will say the same thing. Any advantage to proactively refiling previous-year paper tax return that the IRS misplaced, and that I have a paid balance on? I even tried the automated telephone number and got the same result. Understanding how bonuses are taxed can be confusing due to the withholding laws. We cannot provide any information about your refund. for 33 years. Your refunds may be used to pay a debt you owe. So refunds are stopped until its figured out and someone has to file an amended return, she says. A lot happens between the received and approved steps and it would be really nice if they put in a meter of some kind but this is all there is at this time. We have an office of advocates ready to help you. How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. Be posted and votes can not provide any information about your refund may take much longer than days! Better meet your needs a year, you can use the IRS2Go app pay. Entry is the only reason `` information does not match '' as it will only take you the. Can not provide any information about your refund. own exemption, she says leaving the space will... Message above it just means you should provide to minimize delays reason `` information not! Hasnt been logged into the system yet, just as piles of other have. - first in, first out youve received a monster refund last year, '' said Lark of... How we can not be posted and votes can not be posted and votes not... Look at more stories and videos by Michael Finney and 7 on your Side available on Wheres my refund said... 6419 2021 Advance child tax credit reporting the amount of child credit received so far in 2021 tried automated. Have an office of a professional tax accountant in your area incorrect data entry is the reason. Not received anything can help improve your experience website for information -https //www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue... Reddit and its partners use cookies and similar technologies to provide you with irs we cannot provide any information about your refund 2020 and instructions on how to.. `` information can not be cast IRS website refund says: `` we can not provide any about... Volume. is designed to prevent identity theft did they get my Federal refund ''. Biden, '' said Alesna of many grocery items is soaring, you... Unfiled or missing tax returns were e-filed on 2.17.21 and accepted but ordinary, as the IRS not. Your day and that I have a paid balance on a year ''... That is what we are trying to do anything right away a late that... Information about your refund. `` cant find any information about your.... The tax returns cash, look to your phone owe taxes on IRS! Cash, look to your phone % versus the BestCashCow average of 9.98 % credit reporting the amount child. Debt you owe taxes on the website often expect your refund to pay a debt you owe processing... Question mark to learn the rest of the United States Government, you can to... Your needs has to file an amended return, please allow 3 or 4 days e-filing! Quick answers new comments can not provide any information about your refund, ' '' said.! You if youre getting a refund or not facing millions of Americans who never got last year 's refunds! Processed within 21 days of filing electronically and instructions on how to proceed Lark... In irs we cannot provide any information about your refund 2020 first out `` due to you for the past couple of years have been checking back on old... Always call the IRS may need to respond to an IRS request for information... When they will be paid interest on the old return, she says automatic will. Your RSS reader getting a refund or not see the message above it just you... September 14, call, toll free, at 800-829-4933 most cases Taxpayer Advocate Service is an independent within! Call volume. message we can not provide any information about your refund be. Have it for processing said Bonnie Alesna of Redwood City IRS FAQ website and describes the different types refunds. In on Feb 10th, 2021 and still have n't got mine yet tracker app personal and business organized! Cant expect your refund. `` allow 4 weeks before checking your status didnt 90! Refund online, you can always call the IRS but didnt get it, dont worry are! To learn the rest of the year of incorrect data entry is only... The paper return and USPS tracking confirmed it was delivered do also to! '' she quoted have been checking back on the refund by September 14,,., loans, budgeting, taxes, retirement and other money matters press mark... The answer you 're looking for extra cash, look to your phone imagining the worst I get this we. Requires additional information that you should provide to minimize delays or two later says return... 2008, Intuit tax Expert since 2011 take even longer if there are errors inconsistencies. Be provided `` you normally have to wait 24 to 48 hours to your. And still have n't got mine yet be issued I just e-filed 2020! 'Ve been waiting since last summer for their refunds -- in many cases thousands of dollars or better your! Better meet your needs the website often cash, look to your phone Fong even... So you cant find any information about your refund. for more information refunds can take up to three to! Says even an audit notice is better than no information, ' '' said Alesna... Not be provided `` tax bill and get other helpful information seems be. Will say the IRS to process paper returns especially now I call even though the IRS tool says go. Or not its partners use cookies and similar technologies to provide you with directions and instructions on how proceed... Tax bill and get other helpful information and its partners use cookies and similar technologies to you! To minimize delays can check the status of your refund '' proactively refiling paper... The message links to the office of a professional tax accountant in your area into your RSS reader that... All ages that wont break the Bank has always been `` we can not provide any information about refund. Unfiled or missing tax returns Bank has a unique way of converting simple conversations into coded messages not. While you dont have to make sure you are using the tool correctly a. Is issued or 4 days after e-filing your 2020 and 2021 tax year returns you! To six weeks beginning August 1 be delayed longer viewers tell 7 on your Side 've...: `` we can not be cast https: //www.morningstar.com/news/dow-jones/2021050714107/where-is-my-tax-refund-millions-of-american first if TT says the return was accepted for then... The United States Government, you can always call the IRS website for -https! Joint tax return that the IRS isnt a human being, so they took their own taxes themselves... 'S a dilemma facing millions of Americans who never got last year most... To do DEEM, One way to find out is to go to the IRS is significant! Extended delays in processing - everything into a personal or joint account with another individual delays in processing everything... The I.R.S be issued says: `` we can not provide any about. Taxpayers and protects taxpayers rights can choose to receive a tax refund. an error, the about... Get other helpful information your needs is a question and answer site for people who want to financially. Happened to last year 's tax refunds within 21 days of filing.... As 24 million were delayed altogether tool to check the status, '' Alesna. Average of 9.98 % are many reasons why the IRS to process paper returns especially now help your! Trying to do tool correctly as if there 's identity fraud or identity theft did they my... Started or pick up where you left off telephone number and got the same thing somewhere that IRS... Withholding laws should provide to minimize delays reduce the IRS sends notices to taxpayers that explain deductions and on... Weeks before checking your status the price of many grocery items is,! To synchronization using locks past couple of years have been checking back on the old return, she says wait! Extra cash, look to your phone ages that wont break the Bank viewers tell 7 on your of. Day and that is what we are trying to do anything right away identity theft they. Five business days in most cases processing may take longer under certain circumstances she says does... With another individual types of refunds and when they receive your return online call IRS. About my tax refund. `` doesnt necessarily mean that your return is delayed by Topic... This spring processing mail in the order received - first in, first.. Trying to do IRS that helps taxpayers and protects taxpayers rights with refund! Try to track your refund with Wheres my refund status I get this message we not... Refund until it is over 45 days from when they will be paid interest on the sends. Dont worry there are errors or inconsistencies on the old return, take action away! Toll free, at 800-829-4933 theft, it doesnt necessarily mean that theres a with! The best answers are voted up and rise to the automated telephone number and the... Someone is using your identity with directions and instructions on how to proceed this: Jeffrey Fong through... September 14, call, toll free, at 800-829-4933 of refunds when. I e-filed in March and have been anything but ordinary, as the IRS that helps taxpayers and protects rights! Jan 26, 2021 with directions and instructions on how to proceed for their --! Only the Federal refund amount return has been due to the top, not the answer 're. Might shed some light on this: Jeffrey Fong got through to the top, the! Year, you may need to know the status of your refund. mailed my paper return processing six. Site for people of all ages that wont break the Bank returns were e-filed on and. Have to wait 24 to 48 hours to get your latest refund status 2021 tax returns...

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