Once a rating is submitted, the seller gets paid and you can no longer return the item. Signing up for Mercari was extremely easy. I know I previously explained the buying process, but I want to simplify it in three main steps. Then at the end I said: I could be wrong, but it felt like buyer was looking for a reason to complain. If there is, you have a 3-day period starting from the delivery date to request a return. Its a common theme in thread that buyers often rate poorly due to shipping even when it has nothing to do with seller. Scamming Customer Service. The best part is that you dont have to be in a physical location to use the service. The benefit of this is being able to access cheaper shipping rates than whats offered by Mercari. After signing up, they sent me a confirmation link, and I was able to access the platform. Stay away! Yes, Ive had a lot of successful non-shady transactions on Mercari. Here is a quick overview of getting the most out of your Mercari store: Looking for a full run-down on how to sell on Mercari? I really like this aspect of Mercari because if your item does not sell, you dont owe anything. Crosslist makes managing multiple selling channels a breeze, so why limit yourself to a single platform? The following are what you can expect to give up to Mercari when making transactions on the app. Sellers can cancel a transaction if the item is damaged/defective or if theyre unable to fill/ship the order. When we auto rate a transaction, both the buyer and seller will receive a 5 star rating. Web3. If youre happy with it, confirm it and release the payment to the seller. Well also share this with the seller. You have to do your part in not divulging your login information to anyone. Whats a common sticking point? If the return is in progress, tap Cancel this return from the Order Status page. This can provide you some fresh ideas and give an understanding of the popular items sold here. You only pay Mercari when your item sells. Once the buyer receives the item, theyll leave you a feedback rating, and youll receive your payment (minus Mercaris 10% fee). This is software and tools that I recommend to help readers along their journey. For orders using a Mercari prepaid label, the cost of return is covered. It is a heart in the top corner of the photo of an individual item. However, be sure to go through this list of prohibited items on Mercari's website. In my review of her I basically stated an abbreviated recap of what I wrote on my initial post here. "At $23 including the shipping increase next week, I could have just bought it on Amazon brand new. You package up the item and ship it to the buyer using Mercaris shipping labels (which you can purchase directly through the app). If youre looking for lower fees and low-maintenance listings, then its worth it to sell on Mercari. In the world of peer-to-peer ecommerce, you already have eBay, Poshmark, Vinted, Grailed, and Tradesy just to name a few. Despite being a perfectly legit site, Mercari is not free of scams. If someone is trying to sell you a normally expensive item for much less, its a scam! if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); The second-longest side can be no longer than 20 inches. This cookie is set by GDPR Cookie Consent plugin. Using more than one platform will undoubtedly help you sell more. Being similar to eBay, you might face some common eBay scams here too, so beware. A low commission rate is one of the factors that makes Mercari a popular choice among sellers. The final step involves rating the seller and the item. The best way to get ideas is to browse the Mercari categories and subcategories, apply filters, and check the listing pages of experienced sellers. It really helped me out alot. I ended up rating her after all. You can't make any purchase of the same item you are searching for because you don't know if your offer may be accepted in that 24 hours. All you need is your phone, which means you can conduct business pretty much anywhere. Mercari offers you a way to make money fast. DONT USE MERCARI IT IS A TOTAL AND UTTER SCAM THAT WILL STEAL YOUR MONEY. It doesnt matter what you want to sell; the chances are you can sell it on Mercari. I received them and they were a women's 4A (extremely narrow). When they succeed, Mercari will no longer be responsible for the dealings between you and the seller. Giving benefit of doubt and rating her Good with a recommendation that a friendlier tone while communicating might benefit her going forward in the future. Buyers come to Mercari for bargain deals and niche items; sellers stay for quick sales and low fees. This is not so great for the seller if theyre expecting to get paid right away. Besides being able to browse for items generally, Mercari also displays popular items in its main categories. They only have one address for me, so how can this happen. They have an impressive listing of mens clothing and items, so we dont get left out. But it turns out that its just as safe as any other online retailer. This allows the buyers to reject the item, and the seller will not be paid. It is far from a fraudulent company, and its a great app to buy and sell just about anything. To protect the buyer, Mercari only releases payments when they rate the seller. Mercari is a great way to purchase items for less. Make sure to pack the item well so that its returned in the same condition you received it. Buyers can either select the Buy Button to purchase the item for the requested price or use the mobile app to send a lower offer to the seller. Sellers can ghost you or be unresponsive. Want to learn more about how Mercari stacks up versus Poshmark? On its website, you can directly search for the items you need or browse through various categories. Sellers don't disclose things like stains, smoke smells, etc. You should plan on waiting for at least a few weeks, even for popular items. They provide a platform for you to sell your items and give you an engaged audience of shoppers, so it is only fair they get something out of it. Finally, you get to set your requested price. Sellers can either include the shipping in the price or have the buyers pay the shipping separately. The switcheroo is when the buyer keeps your item and sends back a different one under false pretenses that youve shipped a damaged or counterfeit item. Disclosure: Our articles contain affiliate links, meaning that we make a small commission if you make a purchase through the link. The bottom line is Mercari is not a scam. On eBay, you must pay a fee to promote an item. This is a good site to buy stuff at a discount. They put my case on hold. For example, Mercari states customers should expect a wait time of up to 18 hours for a reply. These suggestions were displayed in the following categories: Most of the items that were displayed were listed at around 70% less than the retail price. Related Reading: Check out these Legit Money Making Apps. Not once , but TWICE have ordered and paid for an item (both drones) and NEITHER ever arrived ! After receiving a toy version I called Mercari to report my issue. What is the best compliment to give to a girl? Lets find out below: As mentioned several times, Mercaris fee is only 10% per item sold. Buyers are required to pay sales tax if they are based in individual states. Then check out our in-depth 9 step-guide:How to sell On Mercari: The 9-Step Guide. But it cant be glossed over that there are some negatives, so lets take a look at what they are: This one comes up a lot, not only for Mercari but for other marketplaces too. Later the same day she receives item and quickly rates me. It's killing the resale business. She has 6 pretty damning one stars that would have caused me to cancel, had I read them before accepting her offer. Mercari lets merchants ship any way they like. The item will be returned to the seller to either relist or not sell. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You also have to be extremely accurate when filling out the label for the order. The truth is that just about anything can be sold and does sell well. My hats off to you pro sellers. In addition, you can earn money by referring other people to the site. Not doing that for them. More info in myprivacy policy. I explained that because the item was over one pound and needed to be sent in a box with sufficient wrapping that FedEx was the less expensive. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. It will spare you a headache and save you some time. As a buyer, you can also negotiate prices and make lower offers. If the return hasnt received a tracking scan within 7 days of approval, the return will be cancelled and well pay the seller. var m3_r = Math.floor(Math.random()*99999999999); Like eBay, it also allows you to sell new items, but focuses more on decluttering your life by selling products you no longer need. Although this does not necessarily mean most sellers are having more success with eBay than they are with Mercari. Out of all the online thrift like sites, the quality of the merchandise received is poor. Rating time frame To ensure sellers get paid on time, well automatically complete a transaction if a rating isnt submitted within 72 hours of delivery. PoshMark is a bit more popular (compared to Mercari) among people looking to buy/sell womens fashion items. For buyers, shipping can be free or paid, depending on the sellers decision. Well, congratulations to you for making it this far! Analytical cookies are used to understand how visitors interact with the website. Mercari charges a 10% fee for each sale. WebStarted selling on Mercari and there is no protection for sellers. Mercari takes 10% from each purchase, but it doesnt charge listing fees. Mercari does ID checks to ensure the buyers safety. If your bank rejects the direct deposit and the money is sent back to your Mercari balance, there is an additional $2.00 fee. Your items are insured for up to $200, and the insurance covers you if your items are damaged or lost in transit. If youre looking for a way to clean out your closet and make a few extra bucks, you cant go wrong by using Mercari. One great bonus is that Mercari provides the shipping labels to sellers and at the time of this writing, eBay does not. The buyer has up to 3 days after receiving their item. If they do not rate by then Mercari gives you an automated rating and then you will recieve Shipping costs vary depending on where you live and how much youre willing to pay for shipping. There were rulers placed next to the item in the photos and the description stated measurements. My first purchase was a cancellation due to no connection with seller nor did he ship it. Please be sure to keep all of your returns through Mercari. You create an account and start listing items for sale. Besides this, if you offer free shipping to buyers, the shipping fee will be deducted from your account. Otherwise, you request your money and wait a period of time for it to arrive in your bank account. Other methods to contact Mercari customer service is: Mercari customer service can also be contacted through their other social media accounts like Facebook and Instagram. Like eBay or Amazon, Mercari covers various categories and doesn't limit buyers to any one type of product. False claims still happen because some sellers cant be bothered to complete their product descriptions. Necessary cookies are absolutely essential for the website to function properly. Wont be using their online shopping anymore. Some people just tend to take advantage of the unsuspecting. Anyone can write a Trustpilot review. Pack your product, paste the label, and drop it off at the nearest carrier center. We also use third-party cookies that help us analyze and understand how you use this website. If you take good photos of your items and write up good descriptions, then theres a good chance your items will sell. Related Reading: Is Swagbucks Safe? There are many places online where you can sell your clothing, as well as other items. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. What 3 things do you do when you recognize an emergency situation? Seasoned sellers recommend contacting support via the app rather than attempting to get through on the helpline. To do this, snap up to 12 photos of your item, write a detailed description, state your price, and list it! Why did we need 4 Amazon Echos? If you want to avoid the fee for direct deposit, dont request payment until you have more than $10 in your Mercari account. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); But, like any other marketplace, it does have scammers. I prefer the UPS Store, but the Post Office or FedEx are other options. I had issue after issue with my cards being declined. Most buying and selling platforms dont allow you to sell items that fall within those categories. Mercari customer support can be contacted through several different avenues. As I mentioned before, when you deal outside of the app, youre no longer covered by their protection and guidelines. You can use Mercari in a couple of different ways: 1. You can do a bit of thrift buying online and then resell the items on Mercari. There are only 85 reviews of Mercari on Influenster, where the platform scores 4.5 out of 5 stars. So if you want to get rid of some clothes or shoes, then theres no reason why you shouldnt try out Mercari. The overall Mercari experience gets a straight A+ from the Better Business Bureau and an almost incredible 4-star rating on Trustpilot. More garage sales. MERCARI DID NOTHING! Besides this, Mercari also has a delivery option called Mercari Local. A frequently cited problem with Mercari is its lack of customer service. Mercari does state they will let sellers know as soon as other payout options are available. The buyer will rate the transaction after they have received their item. WebTo ensure sellers get paid on time, well automatically complete a transaction if a rating isnt submitted within 72 hours of delivery. Currently, Mercari Local is available in select areas only. Once the return has been approved, well email you a prepaid return label. Sometimes things happen. That being said, there is a payment fee incurred by the seller of $0.50 plus 2.9% of the sale. You can check out their privacy policy page if youre curious. If the item is broken, defective, or is not as described, you must not All products and company names are trademarks or registered trademarks of their respective holders. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Once you complete a sale, Mercari charges a flare rate of 10%, which is reasonable and lower than other platforms. Let us know why you're requesting a return. Nor can you sell weapons, firearms, alcohol, drugs (legal or not), animals, and things of that nature. Read The Post Here. Check to see if your item falls under Mercaris Prohibited Items Policy before you post a listing to avoid running into trouble. If the buyer hasn't rated you within 3 days of when they've received the item, Mercari automatically rates you 5 stars and releases your funds. In addition to that, their customer support is nonexistent, there's no way to mark something as returned, and there's no way to contact anyone, assuming you're willing to waste more time with them instead of write them off. I dont know about you, but I feel like a drug dealer meeting people on a corner hoping they dont jump me and take all my money. Pricing your product rightly is extremely important, so be sure to check out the price of similar products on Mercari. But if you need to flip items quickly, I would not bother cross-listing on Mercari. If youre interested in earning money with Mercari, heres what other sellers are saying about it: Mercaris average score on TrustPilot is 3.3, based on reviews from 18,000+ users. We use dedicated people and clever technology to safeguard our platform. More information makes you look more authoritative and legitimate as a seller to demand top dollar for your items. Otherwise, it is the buyer who will pay shipping fees. var m3_u = (location.protocol=='https:'? Instant Pay transfers the cash to your debit card almost instantly for a $2 fee. Its a great place to hunt for bargains. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); What happens if a buyer never Rates on Mercari? The seller sets the delivery fees. Its available as a mobile application too, which has been downloaded 50 million times in the US alone. Same name spelled slightly differently (one letter difference). How much stuff can you bring on deployment? BEWARE OF THE As for payments, the seller will only get the funds once the buyer confirms the order and rates the seller. I cant say the same thing about eBay and other e-commerce sites. Every shopper has their preferred marketplace they like to do their shopping on. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". I ordered a pair of shoes. The labels were printed through Mercari, as the post office search stated. Yes, it is worth it to sell your stuff on the app. Your email address will not be published. But having one bad review isnt a big deal, and most buyers understand that. With the surge in popularity of thrift shopping, everyone seems to be jumping on the reseller bandwagon for a piece of the pie. You have the option to include shipping, or you can charge the customer for shipping. If your direct deposit is under $10, there is a $2.00 fee added. So, is it better than Mercari? However, there is a 10% minimum fee attached to the sale of an item that is charged to the seller. Also wondering if the buyer will not have to pay if I never rate, or does Mercari hold it since she already rated me? What are the rules for selling on Mercari? 6. You may even want to change it as frequently as you can to up your protection. What happens if you dont rate a buyer on Mercari?